We do not sell this information. Street Address. ZIP Code. Address not matched, one moment We provide services to Change We have set your location, please use the menu to see service details. Place a request. Search for:. Copy link. Copy Copied. View my bill Manage payment methods Manage automatic payments Make a one-time payment Manage payment methods Manage automatic payments Make a one-time payment Manage payment methods Set up automatic payments Make a one-time payment Manage payment methods Set up automatic payments Make a one-time payment Account activity Billing support.
Contact Us. Sign in to check your email and manage your internet features. View all. My DVR. View recordings. You have no recordings scheduled. Service unavailable at this time. Click here to learn more about DVR.
Sign in to check your messages and manage your phone features. My Offers. You need to change your Internet Explorer Compatibility View setting to get the most from the new Optimum. What is Free On Demand? Free On Demand offers you over hours of special interest programs on demand. You will notice a dark vertical bar to the left of the menu identifying this screen as the On Demand menu. As you navigate through the On Demand screens, additional vertical title bars appear to indicate where you are in the On Demand sections.
You can access the Main Catalog directly from a channel, from the Channel Guide or the 1. Use your remote to click on the On Demand category of the Main Menu and highlight the Subscription On Demand channel you want to order. Log on to www. Sub-Category Catalog. To order a program from the catalog, complete these steps: The third category on the Main Menu is Active Rentals.
Result: A confirmation window appears after you press the B key. Your program will begin shortly. If you try to order the same movie on multiple converters, you will see the following screen:. You select the channels, ratings or times to block from the General Settings menu of the Digital Cable Box.
To prevent children or others from accessing a program from the Active Rentals list, you must remove the program from the list. To watch that program again, you must order it again. The amount of time you have to watch a program varies. Note: Because the available programs are regularly updated, your expired program may not always be available for renewed viewing. If you pause the program for an extended period of time, the Active Rentals list will appear with your program highlighted.
If you rewind the program order through your remote or website, please call Cablevision at You can press the STOP key on the remote control to stop the program. The Active Rentals list shows a freeze-frame of the last program you were watching, and the title appears highlighted in the list. To restart the program, you must go to the Active Rentals list to play the program from where you left off or from the beginning.
The default picture format is i with through this setup procedure unless you move your box to a different TV, or if you are an aspect ratio of Turn off your Digital Cable Box. Choose the output that represents the connection to your HDTV.
Choose the correct screen size for your HDTV. See picture on the previous page for help. Set the picture format. The recommended option is C, which will allow you to save only those formats or scan rates that your HDTV can display. If your TV does not support one of the options, you will see a blank screen — save only those scan rates that are compatible with your HDTV.
Now you can change Picture Formats safely by accessing the picture format option on the Quick Settings menu. To change the color of the border, follow the steps below: 1. The Quick 2. Scroll to Set: TV Borders. Settings menu should be displayed. Scroll through the options and select the border color of your choice. Diagram B to highlight Picture Size 5. Press A to accept the changes. Diagram C.
Diagram B. Scroll through the options until your television screen appears in the format of your choice. Diagram B 4. Tune the TV to channel 3. Cable Input. Cable Box using the cord provided. IN jack. Reserved for future use. Cablevision may ask for this number if your system requires troubleshooting in the future. This signal is standard definition, but higher quality than other SDTV connections.
Connects the AC power cord from another device, such as a TV. Appendix A commercial purposes. Payment of Charges: Subscriber will be billed monthly in responsible for the maintenance or repair of Subscriber provided services. A service charge may opportunity to purchase goods and services over the system. In addition, an equipment charge may be imposed for to address any questions you may have. In addition, federal law disclosure may vary according to business needs.
Cablevision of disputed items within thirty 30 days of receipt, or the repair or replacement of any lost, stolen or damaged equipment. In such greater amount of time as required by law. An additional charge may be imposed if These purposes may include compliance with laws governing our a check is not honored due to insufficient funds.
In the event 6. Subscriber Property: Cablevision assumes no responsibility for What type of information does Cablevision collect? We collect business, such as tax and accounting laws, satisfaction of pending collection activities are required, an additional collection charge and shall have no responsibility for the condition or repair of any subscriber information only a when it is necessary to provide our subscriber requests, or orders for access to information.
Subscriber-provided equipment. Subscriber is responsible for the services to you; b when you voluntarily provide information to us; repair and maintenance of Subscriber-provided equipment. How does Cablevision protect customer information? We use 2. Cablevision carefully restricts employee access to Cablevision. Through email and other functions you may be able to 7. Taxes: Subscriber agrees to pay any local, state or federal taxes provide services to you. The information includes names, such information.
If you Subscriber acknowledges that Subscriber may incur charges while subscribe to and use, the purchases you make over the system and would like to see this information, please send us a written request.
To provide you with a more regular business hours. You may also be able to access certain offerings using these functions. All such charges, including duplicated except in compliance with applicable law. We may also data you have provided e. Cablevision Property: All equipment, including but not limited cable system or the digital cable box.
However, Subscriber Can any other parties collect information from me over the system? None of the separate written or electronic consent. Subscriber must return all protect itself or its Subscribers. We collect personally identifiable information to provide you with strictly complies with all applicable laws concerning the knowing collection of information from children. In addition, we have amount shall be due immediately. Subscriber agrees to pay such accurate and high quality customer service, to properly deliver your charge whether the equipment is lost through theft or otherwise or Care of Cablevision Property: Subscriber agrees that neither services and to protect the security of the system.
Disruption of Service: In no event shall Cablevision be liable for or remove any equipment from its point of initial installation, absent the products and services you order. Any alteration, tampering, removal, etc.
Cablevision Customer Service. Subject to applicable law, credit authorization or the receipt of services to an unauthorized number Finally, we also use personally identifiable information to maintain will be given for qualifying outages.
In any event, if there is a of outlets, or to unauthorized locations constitutes theft of service our accounting and tax records. What if I have any questions? If you have any questions about our known program or service interruption in excess of 24 consecutive and is prohibited.
Cablevision Friday between the hours of am and pm Eastern Time. If Cablevision, upon prompt notification of such failure or Cablevision shall not be liable for service, to remove the same from the premises.
In addition, unless you object by contacting us it may be necessary to modify this statement to reflect new service as provided below, we may disclose limited personally identifiable offerings. Cablevision will therefore notify you of any such changes 5. Termination for Bankruptcy: Cablevision may terminate its recommended that you occasionally verify that your Parental During an investigation, its purpose the adjudication of Subscriber as a bankrupt or the subscription your service provides a means of spending control.
You hereby authorize Cablevision and its distribution affiliates to cooperate Termination of Service by Subscriber: Subscriber shall have the Limitation of Liability: Unless otherwise specifically provided In the event Subscriber elects to or to any third party for: a any direct, indirect, incidental, special, contracted for, even if the inappropriate activity was committed by other Internet service providers or other network or computing terminate the service, Subscriber will pay for such service until the punitive or consequential losses or damages, including loss of a friend, family member, guest, employee or Subscriber with access facilities in order to enforce this Policy.
Such cooperation may date of disconnection. However, in no event, unless Subscriber fails profits, loss of earnings, loss of business opportunities or personal to your account. You agree that, if any portion of this Policy is Cablevision at its option may discontinue the service and remove Services, or the mistakes, omissions, interruptions, deletion of security of any host, network, or account. Use or distribution of held invalid or unenforceable, that portion will be construed the equipment.
Failure of Cablevision to remove such equipment emails, deletion of files, errors, defects, delays in operation, tools designed for compromising security is prohibited.
This includes, but is not limited to, bulk connection with, any allegation, claim, suit or other proceeding mailing of commercial advertising, informational announcements, Such security deposits will be third party infringes the copyright, patent, trademark, trade secret, explicitly requested it.
This limitation applies unsolicited email sent from accounts on other Internet hosts or Cablevision, its officers, employees, agents, contractors or of any other Internet service provider. Moreover, unsolicited email email storage as established and modified by Cablevision from representatives which, but for this provision, would give rise to a may not direct the recipient to any Web site or other resource, which time to time. Such policies may include but shall not be limited Programming: All programming, program services, program cause of action against Cablevision in contract, tort or any other uses the services.
The propagation of chain letters is prohibited, to limitations upon the quantity of emails stored, the period of packages, number of channels, channel allocations, broadcast legal doctrine. Services are subject to change in accordance with applicable law. Entire Agreement: This Agreement constitutes the entire No undertaking, representation or warranty transmitting or disseminating obscene, profane or pornographic Violation of Acceptable Use Policy: Cablevision does not made by any agent or representative of Cablevision in connection If your past due balance content which is unlawful, threatening, abusive, harassing, libelous, accounts for violation of this Policy.
However, in our efforts to services or equipment shall be binding on Cablevision except as remains unpaid, you may be charged an applicable late fee slanderous, defamatory or otherwise offensive or objectionable; b promote good citizenship within the Internet community, we will expressly included herein. If your account remains unpaid your including but not limited to, tampering with the seal on the digital our services.
Cablevision prefers to advise Subscribers of service may be disconnected. Amendment: Cablevision may, at its sole discretion, change, paying your bill promptly. Such actions include, but are not postal mail. Neither any such modification. If Subscriber does not agree to any provided directly by Cablevision. Cablevision nor its distribution affiliates will have any liability for modification of this Agreement, Subscriber must immediately any such responsive actions.
Parental Control: A Parental Control feature is available for you License Requirements: Subscriber agrees to comply with all Cablevision exclusive remedies and Cablevision may take any other Cablevision that Subscriber is terminating this Agreement in if you want to keep children from watching certain programming. Cablevision reserves accordance with Section 14 of this Agreement. It is Subscriber accesses pursuant to the terms of this Agreement. These limits are designed to Causing Equipment Regulations.
Refer servicing to qualified service personnel. The user is encouraged to furnishes the software to Cablevision under a This symbol is intended to alert you that uninsulated voltage within this product may This symbol is intended to alert you of the try to correct the interference by one or more of license agreement. You may only use or copy this have sufficient magnitude to cause electric shock. Retain the instructions of this Digital Cable Box, follow these Any changes or modifications not expressly for future reference.
Explorer, Scientific-Atlanta, and the Scientific- caution statements in the lamps, books, vases with liquid, or Atlanta logo are registered trademarks of instructions. Declaration of Conformity paragraph below is a All other trademarks shown are trademarks of affixed to this Digital Cable Box.
Operation is subject to the following two Guide. Scientific-Atlanta reserves the right to that is close enough to an electrical unless the installation provides conditions: 1 this device may not cause harmful change this Guide at any time without notice.
Use a damp cloth to clean this Digital Cable Box. An unstable surface cleaning device dust remover to clean this may cause this Digital Cable Box to fall. Open navigation menu.
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