Report abuse. Details required :. Cancel Submit. Palcouk Volunteer Moderator. If Epsom doesnt provide full feature software for win7, no one else does, and you will be left with the default built in driver, that doesnt provide full functionality, ie no smart panel, no ink management etc. How satisfied are you with this reply? Thanks for your feedback, it helps us improve the site. Cameron O. Have a look at this link. In reply to Palcouk's post on August 27, Thanks for input.
It is par for the course being forced to upgrade. It is bad enough when equipment gives up the ghost then there is little option but to buy new. It is the knock-on effect chasing latest technology to work with yesterdays technology. In reply to Cameron O's post on August 27, If the problem persists, replace the black ink cartridge. See Replacing an Empty Ink Cartridge.
Do not use ink cartridges beyond the expiration date printed on the cartridge package. Also, if the printer has not been used for a long time, replace the ink cartridges.
Blurry or smeared printout Try one or more of these solutions:. Make sure that you are using the appropriate printer driver for your printer. Make sure that the printer is on a flat, stable surface that extends beyond the printer base in all directions. The printer will not operate properly if it is tilted. Make sure that your paper is not damaged, dirty, or too old. Also, make sure that the printable side of the paper is face up in the sheet feeder.
Make sure that your paper is dry and that the printable side is facing up. Also, make sure that you are using an acceptable paper type. See Paper for specifications. If the paper is curled toward the printable side, flatten it or curl it slightly toward the opposite side. Set the adjust lever from the position to the position, and make sure that the Media Type setting in your printer driver is correct. Remove each sheet from the output tray as it is printed. If you are printing on glossy media, place a support sheet or a sheet of plain paper beneath the stack.
Or, load only one sheet at a time. Do not touch or allow anything to come into contact with the printed side of paper with shiny finishes. After printing, documents that are printed on glossy media should not be handled for a few hours to allow the ink to set.
Adjust the strength of the Color Density in the Paper Configuration dialog box. For Windows users, see Adjusting the paper configuration for details. For Macintosh users, see Adjusting the paper configuration. For Windows users, see Adjusting the paper configuration for detail. Load and eject dry paper several times.
If the problem persists, ink may have leaked inside the printer, so wipe the inside of the printer with a soft, clean cloth. Warning: Be careful not to touch the gears inside the printer. Printer rollers leave unwanted marks on your documents If the printer rollers leave unwanted marks on your document, use the included cleaning pad to clean the rollers. In this case, it takes longer to dry the ink.
Set the waiting time for drying longer or adjust the quantity of the ink. For Macintosh users, see Making Advanced settings for details. When you print on the wrong side of the paper.
When you use the printer in conditions that differ from the environment specified in the manual. When the printer rollers have not been cleaned recently. Follow the steps below to clean the printer rollers. Turn off the printer. Wet the cleaning pad with water and squeeze it gently to remove any excess water. Caution: If you clean the printer rollers using a dry cleaning pad, it may scratch the surface of the printer rollers and damage the printer. Do not use chemical cleaners such as benzine, thinner, or alcohol.
Hold down the ink button and then press and hold the power button. Make sure that the ink, and paper lights are flashing and release buttons. Load a cleaning sheet, wide edge first. Note: Both sides of the sheet can be used. Press the paper button.
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